PRIVACY POLICY

Vitalen Technology GmbH (“PEDAL COMMANDER”) attributes a high level of importance to the protection and privacy of your personal data. This Privacy Policy explains how Vitalen Technology GmbH collects, uses and stores your personal data and their channels, aims and legal grounds.

Please e-mail us if you have any questions about this privacy policy. If there are any terms in this privacy notice that you do not agree with, you may always choose to discontinue using this website. This privacy notice applies to all information collected through our services.

COLLECTED INFORMATION (DATA)

Your personal information, which you voluntarily disclose to obtain information or service from us are collected in order to contact you. On this stage, there is no service between you and PEDAL COMMANDER; nonetheless, your Login Data and other contact details that you disclosed is collected. Please remember that such personal information that you provide to us shall be complete and accurate.

Some information is collected automatically collect certain information when you visit, use or navigate this website.  This information does not reveal your specific identity, yet might include device and usage information, such as your IP address, browser and device characteristics, language preferences, country, location. This information is primarily needed to maintain the security and operation of the website and internal analytics.

Additionally, we process your information for purposes based on legitimate business interests, the fulfilment of our contract with you, compliance with our legal obligations, and/or your consent. Knowing that we are usually acting as “data controller” and rarely as “data processor”, we aim to perform our duties throughout this privacy policy.

In correlation with the above-mentioned receival and collection of your personal data; we may collect identity information (name, surname, title, company, ID number (if necessary), contact information (phone number, e-mail address, delivery address), financial information (limited to credit card information and other details regarding taxes or billing upon personal purchases or by your company details) and data used to provide electronic data processing security (IP address, logon process).

We will keep your personal data for as long as we need it for the purpose it is being processed for. For example, where you make a purchase online with us we will keep the data related to your purchase, so we can perform the specific contract you have entered and after that, we will keep the personal data for a period which enables us to handle or respond to any complaints, queries or concerns relating to the purchase.

We use the information we collect or receive in order to perform our services, facilitate account creation and logon process, to send updates about your order and billing requirements, to request feedback, to authenticate the identity of individuals contacting us by telephone, electronic means or otherwise, to perform analysis and enable managing of user accounts, to enforce terms, to allow a better experience in website and targeted advertising, conditions and policies stated on our website and to perform our legal duties and obligations . 

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company as with vendors, affiliates, legal and financial consultants and other third-party service providers. The purposes behind these transfer operations are payment processing, data analysis, e-mail delivery, hosting services, customer service and marketing efforts.

We will only send personal data collected within the European Economic Area (EEA) to foreign countries. If we do transfer personal data to outside of the EEA, We will make sure that it is protected in the same way as if it was being used in the EEA. We will use only one of the following safeguards:

  • Transfer to a non-EEA country whose privacy legislation ensures an adequate level of protection of personal data to the EEA one;
  • Put in place a contract with the foreign third-party that means they must protect personal data to the same standarts as the EEA; or
  • Transfer personal data to organisations that are part of specific agreements on cross-border data transfers with the European Union

Most importantly, we have implemented appropriate technical and organizational security measures in order to protect the security of any personal information we collect and process. Please note that no electronic transmission over the Internet or information storage technology can be guaranteed to be fully secure even though we pay the utmost attention for data protection and privacy. 

We do not collect or process the data of children under 18 year age willingly. By using this website, the user conveys that he/she is at least 18 or a parent or legal guardian of them consenting to the use of this website. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. Please notify us in case of such occasions that you might be knowledgeable of.

In the European Union, you have certain rights under applicable data protection laws. These may include;

  • The right to be informed about the collection and the use of their personal data
  • The right to access personal data and supplementary information
  • The right to have inaccurate personal data rectified, or completed if it is incomplete
  • The right to erasure (to be forgotten) in certain circumstances
  • The right to restrict processing in certain circumstances
  • The right to data portability, which allows the data subject to obtain and reuse their personal data for their own purposes across different services
  • The right to object to processing in certain circumstances
  • Rights in relation to automated decision making and profiling
  • The right to withdraw consent at any time (where relevant)
  • The right to complain to the Information Commissioner

 

If we are relying on your consent to process your personal information, please keep in mind that you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Upon your demand or notice, PEDAL COMMANDER will be taking necessary measures and send you a response within 30 days. Please note that we have a right to revise this document due to legal updates.

You can forward your requests; in writing or by using a registered e-mail address, secure electronic signature or mobile signature. For this, an application can be made with a petition containing the Name-Surname, Signature, T.C. place of residence or workplace address, e-mail address, if any, telephone or fax number, together with the explanations regarding the right to be used, to Tonhallenstr. 16 47051 Duisburg GERMANY Information can be obtained from the www.pedalcommander.co.uk/ e-mail address or the phone number +49 203 395 100 09.

 

Vitalen Technology GmbH